We’re Open!

NorthWest Shopping Centre inside

Here’s what you need to know:


What we’re doing to keep our shoppers, community and our staff safe

As we continue to follow guidance from the New Zealand Government, below are some of the things we are doing to provide a safer shopping experience for our shoppers and staff:

  • Enhanced cleaning on high-touch point areas
  • Hand sanitisers at entry points and in the foodcourt
  • Spaced seating arrangements
  • Play areas and kiddies rides are temporarily closed
  • Mobility Equipment hire is temporarily closed
  • Foodcourt seating capacity of 100 maximum
    • If there are no seats available, you may choose to consume your meal in your vehicle and then return to the Centre, or take you meal home at the end of your visit.
  • Following the New Zealand Government guidelines, stores may need to limit the number of shoppers in their store. You may be required to wait outside storefronts and will be guided by staff and signage.
  • Stores may also request contact details for contact tracing which is in accordance with the requirements of the New Zealand Government.

How you can keep others safe when visiting

  • Be kind and keep your space
  • Continue practicing good hand hygiene and cough etiquette
  • If you are feeling unwell or have flu-like symptoms, please stay at home

Revised trading hours

As we navigate through these changing times together, our trading hours have changed temporarily as follows:

  • Monday – Friday: 9am-5pm
  • Saturday – Sunday: 10am-5pm

Some retailers and restaurants will have trading hours that are different to the Centre’s. Please check our website for individual store hours or phone ahead before visiting.


As we navigate through this unprecedented time together, we thank you for your patience and understanding.

We can’t wait to see you! Be kind. Stay safe. We’re all in this together.